Hypex at your service
I’ve received my order from Hypex but a wrong item is shipped, what should I do?
We take great care with our customers' orders, as we understand how frustrating it can be to receive the wrong item, especially when you are urgently awaiting your order. To ensure quick processing and shipping, please contact sales@hypex.nl at your earliest convenience to arrange an exchange.
https://www.hypex.nl/FAQ-Hypex/Online-ordering/I-ve-received-my-order-from-Hypex-but-a-wrong-item-is-shipped-what-should-I-do