Why didn’t I receive a tracking number?

When your order is shipped via UPS, you will receive an email from UPS on the same day with tracking information. If you have not received an email from UPS, please verify your email address with us. If your order is shipped with a different courier, the provision of tracking information will depend on the service provided by the forwarder. Should you require tracking information, you may always contact us via the contact form and include your order number as a reference.